At Jake Journey, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you access our services, including Hospitality Management & Consulting, Concierge Services for Travelers, and Wedding Planning. By using our services, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect the following types of information:

• Personal Information: This includes your name, contact details (such as email and phone number), and any other details you provide when booking or engaging with our services.
• Service-Related Information: Details related to the services you request, such as travel arrangements, event details, and specific requirements for wedding planning or concierge services.
• Payment Information: Information related to transactions, such as credit card details or billing information.
• Usage Data: Information about how you interact with our website, including browsing activity, IP address, and browser type.

2. How We Use Your Information

We use the collected information to:

• Provide and deliver the services you request, such as hospitality management, concierge services, and wedding planning.
• Communicate with you regarding your bookings, inquiries, or updates related to our services.
• Process payments and provide receipts.
• Improve our website, services, and user experience through analytics and feedback.
• Share promotional offers and updates, provided you have consented to receive such information.

3. Sharing Your Information

We respect your privacy and will not sell or rent your personal information to third parties. However, we may share your information with:

• Service Providers: We work with third-party vendors (such as hotels, caterers, event venues, or transportation providers) to deliver our services. These third parties are required to protect your data in accordance with applicable laws.
• Legal Compliance: We may disclose your information if required by law, or to protect our rights, safety, or property, or those of others.

4. Data Protection

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, please note that no method of transmission over the internet or method of electronic storage is completely secure.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website, such as remembering your preferences and analyzing traffic. You can manage cookies through your browser settings, but disabling them may affect certain features on our site.

6. Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request corrections or updates to your information.
• Withdraw your consent for marketing communications at any time.
• Request the deletion of your personal information, subject to legal or contractual obligations.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

8. Changes to This Privacy Policy

Jake Journey reserves the right to update or amend this Privacy Policy at any time. Any changes will be posted on our website, and the “Last Updated” date will indicate when the most recent revision occurred.